| Perform
or Die: How to survive in the new Internet economy
Ola Edvardsson
Declan Dunn
"It's the end of the beginning... Online businesses
must now prove they can generate revenue and profits
instead of building market share and selling dreams.
It's back to business as usual, with growth built on
cash flow."
There are 2 types of companies on the Internet; those
who test, and those who lose money.
Which will you be? Nothing else matters. Here's why:
1. Internet hype is over. Today you have to
generate traffic and convert it to sales quickly.
Being in the black is not a trend, it's a way of doing
business.
2. Getting performance out of your advertising
is all that matters. And testing is the only way to
get performance, quickly and with precision.
If you have been following the Internet shake out in
the news, watched Internet stocks fall down to zero
and wondered what really works on the web then this
article is for you.
Let us talk about what really matters. Monetization.
It is a very fine word for making money on the web.
There is a shift going on at the moment in online advertising.
While earlier it was ok to spend huge resources on institutional
advertising now you need to make your ads perform.
A recent report by Forrester Research supports this
trend.
Right now, 2001, 62% of all online advertising is performance
based. ( Forrester Research, January 2001, Online advertising
eclipsed )
What does this mean? You as an advertiser need guaranteed
results. Your company website need ads that will put
real revenue into your bank account.
Why are banner ads failing? Why are companies going
out of business?
Some companies have a wrong business model from the
start. Selling clothes online is not smart as an example
since clothes are a typical "touch and feel"
product.
But in many cases they have spent too much money on
advertising that does not work. The effect: Customer
acquisition costs go through the roof!
Here is what works. The web is an interactive medium.
People can take action immediately.
Simply put: The web is a direct response channel.
The Internet is a direct marketing medium that grows
through understanding what your visitors want. What
you know about your audience will determine your profitability.
In fact
your existing web site audience will
tell you what they like if you ask them.
In our daily work we test everything we do. Online
visitors give us the metrics and tell us what they like.
The customer is in total control.
Making money online is about two things.
1. Tapping into existing traffic flows on the web
2. Effective merchandizing
Do not try to create traffic from scratch. The traffic
is already out there! The audience you desire to get
is right now
this very minute while you are reading
this sentence
visiting other websites.
During 2001 the two keys to profit on the web are online
partnerships and performance based advertising.
To tap into other websites' traffic and customer relationships
you need a good existing sales process in place. If
you can´t sell your own offer
and show good
conversion rates.... they will not be able to promote
you to their visitors.
Let us show you the two steps you need to take to get
Direct Results for your company.
Step 1: Monetize your existing traffic and study
your users' behaviors.
Implement a tracking system to study all actions visitors
take on your site.
Analyse your audience's expressed demands. What do they
want? What do they like?
Test via email, Web sites, interstitials, etc. to see
which advertising mediums provide the maximum effect
for your message
Add offers from co-marketing partners to get additional
revenue from your website audience.
Step 2: Plug your existing tested offer into
other peoples web sites and start buying ads based on
performance.
Get placement on other websites and only pay per performance.
Pay the publisher based on a completed action, not an
impression.
You can compensate per lead, per click or per sale or
a hybrid version of these three.
Track and administrate these relationships through affiliate
program software.
This is what smart companies do today. They do not guess.
Instead they test and apply working direct marketing
principles into their online business activities.
Does this perspective differ from traditional advertising
agencies that spend millions of dollars on banner ads
mostly funded by venture capitalists and the stock market?
It certainly does.
Building a successful brand should be based on a good
ROI measured instantly. And the best branding is giving
your users a good clear visitor experience and having
them take action and start a dialogue with your company.
While you are doing this make sure that you monetize
every single action they take.
Branding is important. But revenue and performance
will keep you alive.
Ola Edvardsson
Declan Dunn
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